Smile: Smiling shows that you welcome the other person and are ready to communicate.
Show Consideration: Ask yourself, “How will what I say or do affect the other person? You don’t want to spread unhappiness accidentally or unnecessariyl.
Give Praise: Sincere praise gratifies others and shows that you are comfortable with yourself.
Admit You Are Wrong: At […]

It’s 8:00 AM. I take the same route to work each day, seeing the same places and familiar faces. I walk by the bus terminal and see the busload of business people coming from the northern suburbs, hustling onto the escalators and dispersing throughout downtown to the many buildings and offices.
I walk by […]